Our approach to patient engagement is driven by a belief that better-informed and well-supported patients are more likely to actively participate in their healthcare, enhancing the chance of achieving improved outcomes.
We help to integrate a company-wide patient-centred approach from early R&D to commercial. We champion the patient voice and co-create inititatives with patients so that these better fit their real needs. This approach to patient engagement puts health literacy at the core of the process.
All our patient engagement work starts with one question:
"Patients live with their conditions every day. . . do you?"
We provide trusted solutions and services
We have been working with PAGs and POLs for almost three decades. We know how to navigate the challenges that companies can face in engaging with patients.
Our services are the industry benchmark for good practice. We are the only organisation providing healthcare companies with expert analysis and validation of their patient engagement and patient support programmes:
- HaloGEN™ illuminates, validates and improves patient engagement across organisations that are already active and want to know how well they are doing, and how to be even better
- NitroGEN™ defines a suite of services to assist organisations wanting to propel their patient engagement activities further forward in both R&D and commercial functions
- OxyGEN™ consulting to breathe life into organisations that are aspiring to be more patient centric at the beginning of their patient engagement journey
- ClariGEN™ defines strategies and solutions for clear lay language across an organisation and in its dealings with patients and patient advocacy groups
