We deliver integrated, patient-centered solutions across the entire medicine lifecycle – from clinical trials to advocacy, medical affairs, and launch. By embedding patient voice and experience data into every stage, we help you achieve innovation, compliance, and measurable impact.
Our Patient Engagement team unites global R&D, Clinical Development, Medical Affairs and Patient-Experience and Advocacy expertise to deliver end-to-end, patient-centred solutions that are both scientifically rigorous and grounded in real patient needs.
Patient engagement isn’t just a best practice, it’s a business-critical driver of performance, predictability, and trust. At NexGen, we go far beyond collecting patient insights. We embed patient experience into the DNA of development, ensuring that what matters to patients directly shapes what matters to your organisation.
What sets NexGen apart is our ability to turn the principles of integrating the patient voice across the lifecycle, into practical, measurable outcomes. Our deep scientific, operational, and patient-experience expertise enables organisations to build programmes that work for patients and work for the business.
Collect and translate patient insights into actionable strategies through interviews, surveys, advisory boards, and councils.
Develop role-aligned training and certification programs to build internal capability and future-proof patient engagement leadership.
Identify pain points and design solutions that improve treatment experiences and outcomes.
Integrate patient voice into trial design, recruitment, and retention strategies to accelerate timelines and improve success rates.
Deliver audits, benchmarking, playbooks, frameworks and communication strategies to standardise patient engagement across global teams.
We create and deliver Patient Activation Programmes that boost a person’s knowledge, skills and confidence to manage their own health informing participation in decision-making and self-care.
Build sustainable collaborations with patient advocacy groups and organisations, through mapping, compliant frameworks.
Patient Support Programmes provide structured, non-clinical assistance that helps patients access, understand, and remain on therapy. We provide behavioural and motivational expertise to ensure patients receive the optimal benefit from their treatments
Building compliant, sustainable partnerships through tested frameworks that align organisational intent with patient priorities.
Take a look at snapshots of some of our work.
